- Our crews will only empty bins that are presented on the kerbside for collection at the designated time.
- They will look inside your bins before emptying them to make sure that the bins are not contaminated with items that are not permitted.
- If the bins are contaminated with any prohibited items, they cannot be emptied. If your bin has not been emptied due to contamination, please contact us on 1800 24 89 24.
![What happens when the truck comes to empty my Household Bin?]({"bg": "//theme.zdassets.com/theme_assets/10387725/37268b37ba0605f22d657f2040cadbf4a6c39b24.png"})
![What happens when the truck comes to empty my Household Bin?]({"bg": "//theme.zdassets.com/theme_assets/10387725/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})