What happens when the City Junk van comes to collect my items? What happens when the City Junk van comes to collect my items?

What happens when the City Junk van comes to collect my items?

  • Our driver will load the van with the items you have left outside for collection. 
  • Our staff aren’t allowed to go into your home or premises, so we have to rely on you leaving your items outside your door for collection. 
  • If your property is a terraced house or on a public pathway, your council will not allow you to leave junk on a public area in a way that is unsightly or causes an obstruction. This means you must be present at the time of collection.