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The City Bin Co.
Household
Household
Guide to Household Services
FAQ
How can I contact you?
How can you collect two bins at once with just one truck?
What cannot go in my household bin?
What time do I leave my bins out at?
Can I get text reminder to leave my bin out?
How to set up a new account?
What will I need to set up a household bin collection?
Does it take long to set up a household bin collection service?
When will my bins arrive?
How do I cancel the service with my old collector?
How soon will the service start?
Setting up a new account
Cancel My Service
Cancel My Service
Can I cancel my contract with The City Bin Co. at any time?
Billing & Invoicing
Billing & Invoicing
Card Processing Changes / Strong Customer Authentication (SCA)
Can I change from my existing plan?
What is a Fair Usage Policy?
What if mistakes are made with my Direct Debit?
What if I am concerned over the security of information?
What is a Direct Debit?
See all 9 articles
Pay my bill
How do I pay? (Household Service)