The City Bin Co.
Household

Household

Guide to Household Services

FAQ

How can I contact you?

How can you collect two bins at once with just one truck?

What cannot go in my household bin?

What time do I leave my bins out at?

Can I get text reminder to leave my bin out?

How to set up a new account?

What will I need to set up a household bin collection?

Does it take long to set up a household bin collection service?

When will my bins arrive?

How do I cancel the service with my old collector?

How soon will the service start?

Setting up a new account

Cancel My Service

Cancel My Service

Can I cancel my contract with The City Bin Co. at any time?

Billing & Invoicing

Billing & Invoicing

Card Processing Changes / Strong Customer Authentication (SCA)

Can I change from my existing plan?

What is a Fair Usage Policy?

What if mistakes are made with my Direct Debit?

What if I am concerned over the security of information?

What is a Direct Debit?

See all 9 articles

Pay my bill

How do I pay? (Household Service)