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Billing & Invoicing

Billing & Invoicing

Strong Customer Authentication (SCA) with Bank of Ireland Mastercards
Strong Customer Authentication or SCA is an extra layer of security bank...
Andra Lupea Andra Lupea
Can I change from my existing plan?
Of course. You can change to any pricing plan that we have available onl...
Annmarie Monaghan Annmarie Monaghan
What is a Fair Usage Policy?
We use this policy with our price plans (we make it very clear when you ...
Annmarie Monaghan Annmarie Monaghan
What if mistakes are made with my Direct Debit?
There are a number of measures and guarantees in place to safeguard you ...
Annmarie Monaghan Annmarie Monaghan
What if I am concerned over the security of information?
All payments are processed on a secure web server. All payment informati...
Annmarie Monaghan Annmarie Monaghan
What is a Direct Debit?
A Direct Debit is an instruction from you to your bank that it is OK for...
Annmarie Monaghan Annmarie Monaghan
How do I know your weights are accurate?
Our trucks have been calibrated by the National Standards Authority of I...
Annmarie Monaghan Annmarie Monaghan
Can you show me my bin weights?
Of course, your monthly Bindex shows you how much you’ve used each bin. ...
Annmarie Monaghan Annmarie Monaghan
How do I pay my household bill?
You can pay by VISA. Or you can use MasterCard
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