What will I need to set up a household bin collection?
You will need to have your bank account details or laser / credit card d...
Does it take long to set up a household bin collection service?
Switching is easy. It will take less than 5 minutes to switch to The Cit...
How do I cancel the service with my old collector?
The Welcome Pack includes a letter (and freepost envelope) that you simp...
How soon will the service start?
When you sign up, we’ll send out your Welcome Pack. It contains your col...
Setting up a new account
To set up a new account please click here and select your location and f...