What if I need to cancel my City Junk collection?
We operate a 24-hour cancellation policy, but we understand that sometim...
Annmarie Monaghan Annmarie Monaghan
What if I am concerned over the security of information?
All payments are processed on a secure web server. All payment informati...
Annmarie Monaghan Annmarie Monaghan
Can I change my City Junk order online?
Right now, the only way to change your order is to call us on 1800 336699.
Annmarie Monaghan Annmarie Monaghan
How do I pay for a City Junk collection?
Payment is made by credit or debit card.
Annmarie Monaghan Annmarie Monaghan
I have somethinhg that's not on your City Junk list, can you take it?
To make it simpler for customers, we’ve limited the items to the most co...
Annmarie Monaghan Annmarie Monaghan
Can I get help bringing things out for City Junk collection?
Our staff aren’t allowed to go in to your home or premises (for lots of ...
Annmarie Monaghan Annmarie Monaghan
Do I need to be there for City Junk collection?
If your property is a terraced house or on a public pathway your council...
Annmarie Monaghan Annmarie Monaghan
I can't see my address on the City Junk booking page - Why?
As this is a new service, we’re testing it in certain areas to make sure...
Annmarie Monaghan Annmarie Monaghan
What days is the City Junk service available?
We’re happy to collect from you 6 days a week (except Sundays & Bank Hol...
Annmarie Monaghan Annmarie Monaghan
How does City Junk work?
It’s as easy as 1,2,3… First, check that we service your location by typ...
Annmarie Monaghan Annmarie Monaghan