What if I need to cancel my City Junk collection?
We operate a 24-hour cancellation policy, but we understand that sometim...
What if I am concerned over the security of information?
All payments are processed on a secure web server. All payment informati...
Can I change my City Junk order online?
Right now, the only way to change your order is to call us on 1800 336699.
I have somethinhg that's not on your City Junk list, can you take it?
To make it simpler for customers, we’ve limited the items to the most co...
Can I get help bringing things out for City Junk collection?
Our staff aren’t allowed to go in to your home or premises (for lots of ...
Do I need to be there for City Junk collection?
If your property is a terraced house or on a public pathway your council...
I can't see my address on the City Junk booking page - Why?
As this is a new service, we’re testing it in certain areas to make sure...
What days is the City Junk service available?
We’re happy to collect from you 6 days a week (except Sundays & Bank Hol...
How does City Junk work?
It’s as easy as 1,2,3… First, check that we service your location by typ...